Okarito, a young start-up that recently raised €2.1 million, aims to simplify the management of business travel in companies. The fully digital platform is dedicated to SMEs and SMIs wishing to better manage their employees’ travel. As mentioned by the company, the start-up is based on 3 points: centralized payments and invoices, simplified and autonomous reservations but also an efficient and available customer support. Zoom on this 100% digital solution.
An API to dematerialize transport tickets
Founded in 2018 by Brice Huet and Remi Duvoux, the idea was born from the realization that business travel is very poorly managed. After interviewing nearly 300 professionals, the two co-founders noticed that companies are facing two problems:
- On one hand, employees book their journeys themselves at major public sites (which do not have BtoB platforms) and advance the expenses, which becomes very complicated to manage for the finance team, which then has little visibility and control over accounting and expense claim management.
- On the other hand, traditional travel agencies have not yet moved into the age of digitalization, and often have limited offers and many additional fees.
From that moment on, Okarito was born: a free, no-obligation and entirely digital platform, it quickly conquered nearly 200 companies including Welcome to the Jungle, Prestashop, Mailjet and many others.
A well thought-out solution
Far from traditional travel agencies, Okarito stands out thanks to its algorithm, which it developed internally, allowing it to calculate in real time the best price for each trip. Its catalogue is well stocked since it is possible to access air (300 companies), rail (SNCF) and hotel offers from the platform: the ideal mix to satisfy its employees.
By centralizing all travel, companies regain control over their business travel budgets and can implement a travel policy. Employees no longer have to advance expenses and get lost in the bills: all expenses are prepaid and accountants receive a single invoice at the end of the month.
In addition, its simple and modern interface makes it possible to book trips for colleagues, setting up approval circuits if necessary.
User experience at the center of priorities
Okarito emphasizes its intention to simplify the life of its customers, in particular by providing a customer service available 24/7 with an average response time of 2 min.
A growing company
First of all, the new NDC (New Distribution Capability) standard, which we detailed in our previous focus, is a real opportunity for the start-up. Indeed, it is not dependent on GDS remuneration. Its main sources of revenue come from the invoicing of a fixed fee per trip, but also from its suppliers and the contracts it has with them.
In addition, the health and economic crisis has been a real opportunity for the company: “We have never had as many new prospects as since the containment,” says Remi Duvoux. The reason? Certainly because companies, more than ever, want to have control over the mobility of theAir employees. For the moment, the company wants to expand its inventory by adding the rental car and develop its sales, marketing and customer support departments.
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